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Cancellation Policy



(Up to 20 reservations)

Due to high demand for hotel accommodation during the event, please be aware that your request will be subject to availability and can only be confirmed once the minimum stay deposit payment is received. 

Please be informed that hotel bookings performed through b network online portal are exclusively dedicated to participants registered to Mobile World Congress 2018. We reserve the right to cancel your reservation/s in case registration for the event has not been done.
 
Hotel Booking Policy

Minimum stay: Please, remember that you will be committed to a minimum stay of 3 nights per reserved room(s) (exceptionally, a few hotels may require a different minimum stay for specific products).

A deposit corresponding to the minimum stay per reserved room(s) is required to secure your hotel reservation(s). The final invoice shall be settled directly to the hotel upon checkout and the pre-paid deposit will be deducted from it. We kindly inform you that the final invoice will be issued and provided by the hotel upon check out.

Please carefully note that credit card payments entail a non-refundable 2% transaction fee.
 
From confirmation of your reservation(s) to September 6th 2017 in case of cancellation of reservation(s), you are committed to pay 10% of the deposit paid for your cancelled booking(s) as administrative cancellation fees penalty.

From September 7th 2017 to December 11th 2017, in case of cancellation of reservation(s), you are committed to pay 20% of the deposit paid for your cancelled booking(s) as administrative cancellation fees penalty.

From December 12th 2017 to January 29th 2018, in case of cancellation of reservation(s), you are committed to pay 1 night of the deposit paid for your cancelled booking(s) as administrative cancellation fees penalty. Names changes are without restriction.

From January 30th 2018, in case of cancellation of reservation(s), we regret that from this date no refund of the deposit or transfer of deposit can be made. Reduction of stay is still allowed as far as the minimum stay is respected.

From February 16th 2018, you are committed to pay the full stay (night by night) of your booking(s) as per the reservation details confirmed to you by b network. In the event of modifications to your reservation(s) (including early departure), you will be invoiced for the original dates reserved (night by night) and original room(s) occupancy selected, even if your reservation(s) still exceeds the minimum stay duration. Name changes are without restriction. 

Cancellations shall be communicated to b network in writing via email at the following address: mobileworldcongress@b-network.com or by fax on +34 93 414 17 86. Penalties may apply. Telephone cancellations are not accepted as valid.

Reservation Modification Changes: All reservation(s) modifications can be made through the website "Manage My Reservation" function at www.mobileworldcongress.b-network.com or in writing via email/fax. Changes will be confirmed by b network within 24 hours and are subject to availability.

From February 20th 2018, for all companies that reserved fewer than 21 rooms with b network, last minute modifications shall be communicated directly to the reserved hotel, and, subject to availability, will be confirmed to you by the hotel. Full hotel contact details will be made available online.

Personal Information Protection: B network complies with applicable data protection laws and regulations regarding collection, use, transfer, disclosure, retention, security, and destruction of “personal information” (P.I.) and “personally identifiable information”). B network will only use P.I. that is provided by the company or directly by an individual solely to the extent necessary to perform its obligations under this Contract. B network shall not employ the P.I. for b network’s own purposes nor for the purposes of third parties. B network shall not transfer data or P.I. to any third parties, except upon prior written approval of the company.